Rusty's Transmission Service
Serving Garland & Parts Of The DFW Metroplex
Frequently Asked Questions...


Rusty's Transmission  Rusty's Transmission

            
How do I know if my vehicle has a transmission-related problem?
If you think your vehicle has a transmission-related problem, the only way to truly know is to allow a experienced technician to check your vehicle. Rusty's Transmission Service has only experienced transmission builders on staff.

When should I be given a quote for any required transmission-related service?
At Rusty's Transmission Service, a price quote is always provided prior to service authorization. We want you to feel confident that you are getting the highest quality of work at a fair price.

Is there a charge to find out what is wrong and how much the service will cost?
At Rusty's Transmission Service, there is not a charge for a performance check, which is how we determine what, if any, service is required on your vehicle.

Our performance check is to help determine if you have a transmission problem, and if so, whether the problem is external or if an overhaul will be required.

This check includes:
  • Fluid Check
  • Check of all External Adjustments
  • Stationary Engagement Check
  • Road Test
  • Abnormal Noise Check
  • Leak Check
  • Check of Engine Performance

If repairs are necessary, you can feel confident that technicians will perform the work necessary to get you back on the road.

What should I expect when coming to Rusty's Transmission Service?
At Rusty's Transmission Service, we pride ourselves on our effective communication. We know our customers are not experts in transmission repair, but we are. We will walk you through the process to ensure that you are comfortable and confident with any repairs your vehicle requires.

1.   Once you arrive at the shop, a repair order is generated. This order includes information necessary for communication throughout every phase of the service provided.

2.   On completion of the performance check, all required service will be identified and documented. The service advisor will call you with a full report of all performance check findings. He will recommend any required service, and will provide a price quote at that time, as well as a time frame in which the service should be completed. As soon as the required service is complete, a service advisor will call you.

We know it’s not fun to have to have your car repaired but we want to ensure you that we care about our customers and want you to have the best experience possible. Quality work is our hallmark and we guarantee to provide you with both quality and value. Our promise to you: we will repair your vehicle's transmission right the first time. Give Rusty's Transmission Service a call the next time you want honest, quality transmission repairs.




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Business Hours...
Monday - Friday 8 a.m. -5:30 p.m.
Saturday & Sunday - Closed

Need Service...
 Rusty's Transmission Service
 3141 Saturn Road
 Garland, Texas 75041
 (972) 278-0125
 (972) 278-2729
 (972) 276-5453 (S&L Customers)

location map

We Accept The Following Form Of Payment...
We Accept CashAmerican Express Card AcceptedVisa Credit Card AcceptedMaster Card Accepted

Our Mission...
Our technicians are well experienced and have many years of automotive transmission knowledge, training and experience behind them.

Rusty's Transmission Service Rusty's Transmission Service

Lastly, we only install factory recommended parts. We treat your problem as if it were ours!

What does this all mean to you? -- The job is done right the first time, quickly and for a fair price. We would rather explain the price of a quality job than apologize for anything less.


Have a need for engine repair, tune-up, brakes...
  Check out J. D. Automotive

Rusty's Transmission